FAQs - Mobile Grooming Paw-sibilities!
​
Got questions about our mobile grooming services? Find answers to commonly asked questions below to learn more about how we pamper your pets right at your doorstep!
Do we offer anal gland expression?
We do not provide anal gland expression services. Following extensive research and attendance at professional conventions, we have learned that complete and safe emptying of anal glands cannot be achieved externally. This is a natural process that healthy dogs should manage themselves. If you suspect any issues with your pet's anal glands, we recommend consulting your veterinarian for appropriate guidance and treatment.
What is the quoting and appointment Process?
To obtain a quote and schedule an appointment, simply complete our intake form with as much information as possible. Please note that dogs must have up-to-date rabies vaccinations. While vaccination records are preferred at the time of form submission, you can always provide them via text after initial contact.
What is the first appointment procedure?
During your initial appointment, our experienced groomer, Ashley, will arrive at your home within the designated window. Ashley will greet you at your door unless otherwise requested, or she can also arrange to meet you outside with your pet. She will engage in a comprehensive discussion with you, assessing your pet's coat, temperament, weight, and overall physical health. This conversation will include inquiries about any existing conditions, relevant history, and desired grooming preferences for your furry companion.
Is there a minimum service charge?
Occasionally, circumstances arise during grooming sessions that prevent completion due to factors such as excessive stress for the pet or safety concerns for the groomer. In such instances, every effort will be made to execute as much of the grooming procedure as feasible within the constraints presented. The cost of the visit will be calculated based on the services administered during the duration of the session. It is important to note that a maximum visit charge of $70 will be applied, regardless of whether full grooming services are rendered
What happens if we are unable to complete your groom?
We understand that some pets may find grooming stressful or challenging due to past experiences or age-related factors. As a Fear Free certified company, we prioritize the well-being and comfort of every pet in our care. While we strive to work through any issues positively, there may be instances where continuing the grooming session becomes impractical or unsafe for either the pet or the groomer. In such cases, the grooming session will be halted for the day. The cost of the visit will be determined based on the services provided during the time spent, with a minimum visit charge of $70, even if no grooming services are completed.
What is fear free grooming?
The Fear Free approach replaces restraint, handling and holds with gentle control that positions pets for care. With gentle control, you use your hands to support and stabilize the animal, providing gentle guidance and reassurance during care to decrease the animal's need to struggle or pull away.
What are your service areas?
We proudly serve the following zip codes 80015, 80016, 80104, 80108, 80109, 80111, 80118, 80122, 80124, 80125, 80126, 80129, 80130, 80134 and 80138. This is expanding everyday so please reach out if you are not listed to see if we service your area
Do you groom cats?
Cats new to grooming or new to grooming with our service, I will make every effort to accommodate their needs. However, if a cat exhibits significant signs of stress or if continuing the grooming session becomes unsafe for either the cat or myself, I may need to discontinue the grooming. Some cats may not respond well to grooming, and in certain cases, it may be necessary to have two groomers present. If this is the case, I may suggest exploring services from other grooming providers.
Please also be aware that as a mobile grooming company, we have a minimum visit fee. If we are unable to complete the grooming session, we will still need to charge for the visit, which would be $70.00.